Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
1. Information We Collect
Account Information
When you create an account, we collect:
- Email address
- Name (if provided)
- Company information (for business accounts)
- Billing information (processed by secure third-party payment processors)
Usage Data
We automatically collect certain information about your use of our services:
- API requests and responses (for service delivery and billing)
- Usage patterns and performance metrics
- Log data including IP addresses, timestamps, and user agents
- Device and browser information
Content Data
We process the content you send through our API:
- Input prompts and messages
- Generated responses
- File uploads (when applicable)
2. How We Use Your Information
We use the information we collect to:
- Provide our services: Process API requests, generate responses, and maintain service quality
- Account management: Create and manage your account, process payments, and provide customer support
- Service improvement: Analyze usage patterns to improve our platform and develop new features
- Security: Detect and prevent fraud, abuse, and security incidents
- Legal compliance: Comply with applicable laws and regulations
- Communication: Send service-related notifications and updates
3. Data Retention
We retain your information for different periods depending on the type of data:
- Account data: Until you delete your account or request data deletion
- API requests/responses: 30 days for operational purposes, then deleted
- Usage logs: 90 days for security and performance monitoring
- Billing records: 7 years as required by law
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information only in these limited circumstances:
Third-Party AI Providers
When you use our API, your requests are processed by third-party AI providers (OpenAI, Anthropic, Google, etc.). These providers may process your content according to their own privacy policies.
Service Providers
We work with trusted service providers who help us operate our platform:
- Cloud infrastructure providers
- Payment processors
- Customer support tools
- Analytics services
Legal Requirements
We may disclose your information if required by law or to protect our rights, safety, or property.
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption in transit and at rest
- Regular security audits and penetration testing
- Access controls and authentication
- Secure coding practices
- Employee training on data protection
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a portable format
- Objection: Object to certain processing of your information
To exercise these rights, please contact us at privacy@angelsdx.com.
7. International Data Transfers
Our services are operated from the United States. If you are located outside the US, your information may be transferred to and processed in the US. We ensure appropriate safeguards are in place for international transfers.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will:
- Update the "Last updated" date
- Notify users of material changes via email or platform notifications
- Post the updated policy on our website
Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@angelsdx.com
Address: AngelDX Inc., 123 AI Street, San Francisco, CA 94107